Frequently Asked Questions
Everything you need to know about shopping with Aprolo
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. International orders may take 10-15 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Aprolo accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my package?
Once your order ships, you will receive an email with a unique tracking number and a link to our tracking portal to monitor your delivery in real-time.
Are the products covered by a warranty?
Yes, all Aprolo products come with a 12-month limited warranty against manufacturing defects to ensure you receive the highest quality items.
Can I modify or cancel my order after it is placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order is sent to our fulfillment center and can no longer be changed.